Privacy Policy

Privacy Statement SkipCash places a high value on the privacy of its users and has developed a comprehensive privacy policy that encompasses a cookie policy as well. By using our services, you are indicating your acknowledgment and acceptance of these policies.
SkipCash Privacy Policy SkipCash is committed to protecting the privacy and confidentiality of our customers' personal data. This Data Privacy Notice explains how we collect, use, disclose, and protect your personal data.
Data Collection SkipCash may collect and process following data from its shoppers and Merchants:
  1. 1. Identification information (e.g., name, date of birth / incorporation, passport/ID details/ company formation and legal details etc)
  2. 2. Contact information (e.g., address, email address, phone number)
  3. 3. Financial information (e.g., bank account details, non-sensitive card details)
  4. 4. Technical information ( e.g., Ip address, cookies, device Ids etc.)
  5. 5. Any other information provided voluntarily by the customer.
SkipCash gathers the above data through various means: Account Creation: When shoppers/customers create an account on the SkipCash application. Checkout Process: When shoppers/customers fill out the checkout form and make payments through the SkipCash Payment Gateway on our merchant's webservices or mobile application. This information is categorized as "Order Information." Merchant Onboarding: Information collected during the process of onboarding merchants. Browser Cookies: When you subscribe to use or view our services, SkipCash may collect data through your browser's cookies. Newsletter Subscription: Information obtained when customers subscribe to our newsletter. Chatbot Interaction: Data collected when customers engage with our chatbot. Email/Call Center: Information acquired when customers contact us through email or the call center.
Use of Personal Data We use your personal information to provide and improve our services, communicate with you, and comply with legal obligations. We may also use your information to personalize your experience with our services. SkipCash may utilize your data for the following purposes:
SkipCash may share your data with the following partners to facilitate the provision of relevant services:
Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. We regularly review our security practices and update them as necessary.
Data Retention We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations and our internal policies.
What are your data protection rights? SkipCash wants to ensure that you are fully informed about your data protection rights. As a user, you have the following entitlements: Right to access : You can request SkipCash to provide you with copies of your personal data. A small fee may be applicable for this service. Right to rectification: You can request SkipCash to rectify any information that you believe is incorrect. You can also request SkipCash to fill in any incomplete information. Right to erasure: You can request SkipCash to erase your personal data under certain conditions. Right to restrict processing: You can request SkipCash to limit the processing of your personal data under certain conditions. Applicable on the data if it is not mandatory by schemes and regulatory bodies. Right to object to processing: You can object to SkipCash's processing of your personal data under certain conditions. Applicable on the data if it is not mandatory by schemes and regulatory bodies. Right to data portability: You can request SkipCash to transfer the data that we have collected about you to another organization, or directly to you, under certain conditions.
What are your obligations? Customers, shoppers, and merchants have the following obligations towards SkipCash when utilizing its services: Confidentiality Obligation: Customers, shoppers, and merchants are required to maintain the confidentiality of their respective account credentials, such as passwords or login details, and ensure that no unauthorized access to their accounts or the SkipCash platform occurs. Device Security: You can request SkipCash to rectify any information that you believe is incorrect. You can also request SkipCash to fill in any incomplete information. Compliance with Terms and Conditions: Customers, shoppers, and merchants are obligated to adhere to the terms and conditions set forth by SkipCash while using its services. This includes following the guidelines, policies, and regulations governing the use of the SkipCash platform. Reporting Security Concerns: Any suspected or actual breaches of security, unauthorized access, or suspicious activities related to the SkipCash services should be promptly reported to SkipCash for investigation and necessary action. Indemnification: Customers, shoppers, and merchants agree not to hold SkipCash liable for any losses, damages, or liabilities incurred as a result of their use of the SkipCash services. They also agree to indemnify SkipCash against any claims or legal actions arising from their actions or use of the platform. It is important for customers, shoppers, and merchants to fully understand and comply with these obligations to ensure the security, integrity, and smooth functioning of the SkipCash services.
Contact Information If you have any queries regarding the Terms, the privacy policy of SkipCash, or the data we hold about you, or if you want to exercise any of your data protection rights, please feel free to contact us by email, phone, or mail. You can email us at Call us at the given phone number +974 5599 9184 / +974 5599 9185 Write to us at Floor 25, Manarat Lusail, Lusail, Doha, Qatar. NOTE: We may update this Data Privacy Notice from time to time. The most recent version will always be available on our website or upon request. By continuing to use our products and services, you acknowledge that you have read and understood this Data Privacy Notice and consent to the collection, use, and disclosure of your personal data as described herein.